:root {
  --bg-primary: #ffffff;
  --bg-secondary: #f5f7fa;
  --text-primary: #213547;
  --text-secondary: #556575;
  --text-muted: #7a8794;
  --border-color: #d6dee8;
  --border-light: #e7edf4;
  --accent: #2563eb;
  --accent-hover: #1d4ed8;
  --accent-soft: #eff6ff;
  --ok: #059669;
  --ok-bg: #f0fdf4;
  --ok-fg: #166534;
  --warn: #d97706;
  --warn-bg: #fffbeb;
  --warn-fg: #92400e;
  --danger: #dc2626;
  --danger-bg: #fef2f2;
  --danger-fg: #991b1b;
  --shadow: 0 10px 24px rgba(15, 23, 42, 0.06);
  --header-h: 70px;
  --nav-w: 232px;
  font-family: Inter, "SF Pro Display", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  color: var(--text-primary);
  line-height: 1.45;
}

* { box-sizing: border-box; }
html, body { margin: 0; min-height: 100%; }
body {
  background:
    radial-gradient(circle at top left, rgba(37, 99, 235, 0.1), transparent 26%),
    radial-gradient(circle at top right, rgba(59, 130, 246, 0.07), transparent 22%),
    linear-gradient(180deg, #ffffff, #f7fafc);
  background-attachment: fixed;
}
button, input, select, textarea { font: inherit; color: inherit; }
button { cursor: pointer; }
h1, h2, h3, p { margin: 0; }

.top-header {
  position: sticky;
  top: 0;
  z-index: 20;
  height: var(--header-h);
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 0 16px;
  background: rgba(255, 255, 255, 0.92);
  border-bottom: 1px solid rgba(148, 163, 184, 0.2);
  backdrop-filter: blur(16px);
}
.brand { display: flex; align-items: center; gap: 10px; min-width: 180px; text-decoration: none; color: inherit; }
.brand-mark {
  width: 34px; height: 34px; border-radius: 10px;
  display: grid; place-items: center;
  background: #ff8b3e; color: white; font-weight: 800; letter-spacing: -0.04em;
}
.brand b { display: block; font-size: 15px; letter-spacing: -0.02em; }
.brand span { display: block; color: var(--text-muted); font-size: 11px; font-weight: 600; }
.demo-pill, .pill {
  display: inline-flex; align-items: center; gap: 6px;
  border-radius: 999px; padding: 3px 8px;
  font-size: 11px; font-weight: 700; letter-spacing: 0.01em;
  background: var(--accent-soft); color: #1e40af; border: 1px solid #bfdbfe;
}
.pill.ok { background: var(--ok-bg); color: var(--ok-fg); border-color: #bbf7d0; }
.pill.warn { background: var(--warn-bg); color: var(--warn-fg); border-color: #fde68a; }
.pill.danger { background: var(--danger-bg); color: var(--danger-fg); border-color: #fecaca; }
.pill.neutral { background: #f3f4f6; color: #374151; border-color: #e5e7eb; }
.shop-select, .search, .text-input, .answer, .btn {
  border: 1px solid var(--border-color);
  background: white;
  border-radius: 10px;
}
.shop-select { height: 40px; padding: 0 10px; font-weight: 650; }
.search { position: relative; flex: 1; max-width: 420px; }
.search input {
  width: 100%; height: 40px; border: 0; background: transparent; padding: 0 12px; outline: none;
}
.search-results {
  position: absolute; top: 46px; left: 0; right: 0;
  background: white; border: 1px solid var(--border-color); border-radius: 12px;
  box-shadow: var(--shadow); overflow: hidden; z-index: 30;
}
.search-results button {
  display: block; width: 100%; text-align: left; border: 0; background: white;
  padding: 10px 12px; border-bottom: 1px solid var(--border-light);
}
.search-results button:hover { background: #f8fafc; }
.search-results small { display: block; color: var(--text-muted); }
.header-actions { margin-left: auto; display: flex; gap: 8px; }

.app-shell { display: flex; align-items: stretch; min-height: calc(100vh - var(--header-h)); }
.side-nav {
  width: var(--nav-w); flex: 0 0 var(--nav-w);
  padding: 14px 10px;
  border-right: 1px solid rgba(148, 163, 184, 0.18);
  background: rgba(255, 255, 255, 0.72);
  position: sticky; top: var(--header-h); height: calc(100vh - var(--header-h));
}
.nav-label {
  font-size: 11px; font-weight: 800; letter-spacing: 0.08em; text-transform: uppercase;
  color: #5b6672; padding: 8px 10px 6px;
}
.nav-link {
  display: flex; width: 100%; text-align: left; gap: 8px; align-items: center;
  padding: 9px 10px; margin-bottom: 4px; border-radius: 8px;
  border: 1px solid transparent; background: transparent; color: var(--text-secondary);
  font-weight: 650; text-decoration: none;
}
.nav-link.is-active {
  background: rgba(37, 99, 235, 0.1);
  color: var(--text-primary);
  box-shadow: inset -3px 0 0 #2d7ecb;
}
.nav-link:hover { background: rgba(37, 99, 235, 0.06); }
.main { flex: 1; min-width: 0; padding: 18px 20px 48px; }

.stepper { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 14px; }
.step {
  border: 0; background: transparent; color: var(--text-muted);
  font-size: 12px; font-weight: 700; padding: 4px 2px;
}
.step.is-on { color: var(--accent); }
.step.is-done { color: var(--text-secondary); }

.layout { display: grid; grid-template-columns: minmax(320px, 1.05fr) minmax(320px, 0.95fr); gap: 14px; }
.stack { display: flex; flex-direction: column; gap: 14px; }
.card {
  background: linear-gradient(180deg, #ffffff, #fbfcfe);
  border: 1px solid #d7dde5;
  border-radius: 16px;
  box-shadow: var(--shadow);
  padding: 16px;
}
.card h2 { font-size: 15px; letter-spacing: -0.01em; }
.card h3 { font-size: 13px; margin-top: 14px; }
.muted { color: var(--text-secondary); font-size: 13px; }
.kicker {
  font-size: 11px; font-weight: 800; letter-spacing: 0.08em; text-transform: uppercase;
  color: var(--accent); margin-bottom: 6px;
}
.script-say { font-size: 26px; line-height: 1.25; font-weight: 750; letter-spacing: -0.03em; }
.script-detail { margin-top: 8px; }

.composer { display: flex; gap: 10px; margin-top: 14px; align-items: flex-start; }
.mic {
  width: 64px; height: 64px; flex: 0 0 64px; border-radius: 18px; border: 0;
  background: var(--accent); color: white; font-weight: 800; font-size: 12px;
}
.mic.is-on { background: var(--danger); animation: pulse 1.2s ease-in-out infinite; }
@keyframes pulse {
  50% { box-shadow: 0 0 0 8px rgba(220, 38, 38, 0.15); }
}
.text-input { width: 100%; min-height: 64px; padding: 10px 12px; resize: vertical; }
.row { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 10px; }
.btn { padding: 8px 12px; font-size: 13px; font-weight: 750; }
.btn.quiet { background: #eef3f8; }
.btn.primary { background: var(--accent); color: white; border-color: var(--accent); }
.btn.primary:hover { background: var(--accent-hover); }
.btn:disabled { opacity: 0.45; cursor: not-allowed; }
.interim { min-height: 1.2em; color: var(--text-muted); font-size: 13px; margin-top: 6px; }
.error { color: var(--danger-fg); background: var(--danger-bg); border-radius: 8px; padding: 8px 10px; margin-top: 8px; font-size: 13px; }

.answers { display: flex; flex-direction: column; gap: 8px; margin-top: 12px; }
.answer {
  text-align: left; padding: 10px 12px; font-weight: 700;
}
.answer.is-on { border-color: var(--accent); background: var(--accent-soft); color: #1e3a8a; }
.other { margin-top: 8px; }
.other summary { cursor: pointer; color: var(--text-secondary); font-size: 13px; font-weight: 700; }

.banner { border-radius: 12px; padding: 10px 12px; font-size: 13px; font-weight: 650; margin-top: 10px; }
.banner.warn { background: var(--warn-bg); color: var(--warn-fg); }
.banner.danger { background: var(--danger-bg); color: var(--danger-fg); }
.banner.ok { background: var(--ok-bg); color: var(--ok-fg); }
.banner.info { background: var(--accent-soft); color: #1e3a8a; }

.kv { display: grid; grid-template-columns: 92px 1fr; gap: 4px 10px; margin-top: 10px; font-size: 13px; }
.kv dt { color: var(--text-muted); font-weight: 700; font-size: 11px; letter-spacing: 0.04em; text-transform: uppercase; padding-top: 2px; }
.chips { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 10px; }

.cause { padding: 8px 0; border-top: 1px solid var(--border-light); }
.cause:first-of-type { border-top: 0; }
.cause-top { display: flex; justify-content: space-between; gap: 8px; font-size: 14px; font-weight: 750; }
.cause.is-top .cause-top { color: #1e3a8a; }
.bar { height: 8px; border-radius: 99px; background: #e8eef5; margin: 6px 0; overflow: hidden; }
.bar span { display: block; height: 100%; background: #93c5fd; border-radius: 99px; }
.cause.is-top .bar span { background: var(--accent); }
.cause p { color: var(--text-secondary); font-size: 12px; }

.part {
  background: #f7f9fc; border: 1px solid var(--border-light); border-radius: 12px;
  padding: 10px 12px; margin-top: 8px;
}
.part header { display: flex; gap: 8px; align-items: baseline; flex-wrap: wrap; }
.part header b { margin-left: auto; }
.pn { font-variant-numeric: tabular-nums; font-weight: 750; }
.stock-row { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 8px; }
.stock {
  border-radius: 999px; padding: 3px 8px; font-size: 12px; font-weight: 750;
  background: white; border: 1px solid var(--border-color);
}
.stock.is-home { border-color: var(--accent); color: #1e3a8a; }
.stock.is-out { background: var(--warn-bg); border-color: #fde68a; color: var(--warn-fg); }
.note { color: var(--text-secondary); font-size: 12px; margin-top: 6px; }
.hold { opacity: 0.85; }

.totals { display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-top: 12px; padding-top: 10px; border-top: 1px solid var(--border-light); }
.totals b { font-size: 18px; }

.tech {
  border: 1px solid var(--border-light); border-radius: 14px; padding: 12px; margin-top: 10px; background: #fff;
}
.tech.is-assigned { border-color: var(--accent); }
.tech-head { display: flex; justify-content: space-between; gap: 8px; align-items: baseline; }
.tl { position: relative; height: 36px; margin-top: 8px; background: #eef3f8; border-radius: 8px; overflow: hidden; }
.tl i, .tl b {
  position: absolute; top: 4px; bottom: 4px; border-radius: 6px;
  font-style: normal; font-size: 11px; font-weight: 750;
  display: flex; align-items: center; padding: 0 6px; overflow: hidden; white-space: nowrap;
}
.tl i { background: #dbe3ec; color: #475569; }
.tl b { background: #dbeafe; color: #1e3a8a; border: 0; }
.tl b.is-on { background: var(--accent); color: white; }
.hours { display: flex; justify-content: space-between; color: var(--text-muted); font-size: 10px; font-weight: 700; margin-top: 4px; }

.kpis { display: grid; grid-template-columns: repeat(4, 1fr); gap: 10px; }
.kpi { padding: 12px; }
.kpi span { display: block; color: var(--text-muted); font-size: 11px; font-weight: 800; letter-spacing: 0.06em; text-transform: uppercase; }
.kpi strong { display: block; font-size: 26px; letter-spacing: -0.03em; margin-top: 4px; }
.table { width: 100%; border-collapse: collapse; font-size: 13px; margin-top: 8px; }
.table th { text-align: left; font-size: 11px; letter-spacing: 0.04em; text-transform: uppercase; color: var(--text-muted); padding: 8px; background: #f7f9fc; }
.table td { padding: 8px; border-top: 1px solid var(--border-light); vertical-align: top; }
.table .num { text-align: right; font-variant-numeric: tabular-nums; }

.list { display: flex; flex-direction: column; gap: 8px; margin-top: 8px; }
.list button, .eq {
  text-align: left; padding: 12px; border-radius: 12px; border: 1px solid var(--border-light); background: white;
}
.sources { margin-top: 10px; font-size: 12px; color: var(--text-secondary); }
.sources a { color: var(--accent); }

.transcript { margin-top: 12px; background: #f7f9fc; border: 1px solid var(--border-light); border-radius: 12px; padding: 10px 12px; }
.transcript ol { margin: 6px 0 0; padding-left: 18px; }
.tr-line { display: flex; gap: 8px; align-items: center; margin: 6px 0; }
.concern { border-top: 1px solid var(--border-light); margin-top: 16px; padding-top: 12px; }
.schematic { width: 100%; height: auto; background: #f8fafc; border: 1px solid var(--border-light); border-radius: 12px; }
.schematic text { pointer-events: none; fill: #334155; }
.schematic [data-action] { cursor: pointer; }
.history { margin: 6px 0 0; padding-left: 18px; font-size: 13px; }
.history li { margin: 4px 0; }

.ro-input { height: 36px; border: 1px solid var(--border-color); border-radius: 8px; padding: 0 8px; background: white; }
.ro-input.name { flex: 1; min-width: 160px; }
.ro-input.num { width: 88px; }

.job-chip {
  display: inline-block; margin-top: 10px; padding: 8px 12px; border-radius: 10px;
  background: var(--accent); color: white; font-weight: 750; cursor: grab;
}
.cal-bar, .cal-row { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.cal-row { display: grid; grid-template-columns: 180px 1fr; margin-top: 8px; }
.cal-name span { display: block; color: var(--text-muted); font-size: 12px; font-weight: 600; }
.day-hours { display: flex; justify-content: space-between; margin: 8px 0 0 188px; color: var(--text-muted); font-size: 10px; font-weight: 700; }
.dayline { position: relative; display: grid; grid-template-columns: repeat(22, 1fr); min-height: 48px; background: #eef3f8; border-radius: 8px; overflow: hidden; }
.dayline .cell { border: 0; background: transparent; min-height: 48px; padding: 0; }
.dayline .cell:hover { background: rgba(37, 99, 235, 0.12); }
.block { border-radius: 6px; padding: 2px 6px; font-size: 11px; font-weight: 750; overflow: hidden; white-space: nowrap; }
.dayline .block { position: absolute; top: 8px; bottom: 8px; pointer-events: none; display: flex; align-items: center; }
.block.job { background: #2563eb; color: white; }
.block.travel { background: repeating-linear-gradient(45deg, #fff7ed, #fff7ed 4px, #ffedd5 4px, #ffedd5 8px); color: #9a3412; border: 1px solid #fdba74; }
.block.busy { background: #dbe3ec; color: #334155; }
.cal-scroll { overflow-x: auto; margin-top: 10px; }
.cal { width: 100%; min-width: 880px; border-collapse: collapse; font-size: 12px; }
.cal th, .cal td { border: 1px solid var(--border-light); vertical-align: top; padding: 6px; text-align: left; }
.cal th.is-today { background: var(--accent-soft); }
.cal td[data-action="slot"] { cursor: pointer; }
.cal td[data-action="slot"]:hover { background: #f8fafc; }
.cal .cell.week { display: block; color: var(--accent); font-weight: 750; padding: 0 0 4px; }
.cal .block { margin-top: 4px; pointer-events: none; }

@media (max-width: 1100px) {
  .layout, .kpis { grid-template-columns: 1fr; }
  .side-nav { display: none; }
  .script-say { font-size: 22px; }
}
@media (prefers-reduced-motion: reduce) {
  .mic.is-on { animation: none; }
}

.concern-layout {display:grid;grid-template-columns:1fr 1fr;gap:24px;margin:14px 0;}
.concern.is-active {border-left:4px solid var(--accent);padding-left:16px;}
.concern h3 {font-size:16px;}
.concern .other {padding:8px 0;border-bottom:1px solid var(--border-light);}
.concern .other summary {font-size:14px;}
.concern label {display:block;margin-top:10px;}
#repair-order {margin-top:14px;}
@media(max-width:900px) {.concern-layout {grid-template-columns:1fr;}}

/* Factory-service example: keep the source and its machine coverage visible. */
.service-example-link, .service-source-link {display:inline-flex;align-items:center;text-decoration:none;}
.service-info {max-width:1400px;margin:0 auto;font-size:16px;line-height:1.6;}
.service-info .card {padding:24px;}
.service-info h1 {font-size:30px;line-height:1.25;letter-spacing:-.02em;margin-bottom:12px;}
.service-info h2 {font-size:21px;line-height:1.3;margin-bottom:12px;}
.service-info .kicker {font-size:13px;}
.service-info .btn {font-size:16px;padding:10px 16px;}
.service-info .banner {font-size:16px;line-height:1.5;}
.service-heading {margin-bottom:20px;}
.service-metadata {display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:16px;margin:20px 0;}
.service-metadata dt, .service-reference-list dt {font-size:14px;color:var(--text-secondary);font-weight:700;}
.service-metadata dd, .service-reference-list dd {margin:3px 0 0;font-size:16px;overflow-wrap:anywhere;}
.service-grid {display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:20px;align-items:start;}
.service-note {font-size:16px;color:var(--text-secondary);margin-top:12px;}
.service-table-scroll {overflow-x:auto;}
.service-table {font-size:16px;line-height:1.5;}
.service-table th {font-size:14px;}
.service-table tbody th {font-size:16px;text-transform:none;letter-spacing:normal;color:var(--text-primary);background:transparent;border-top:1px solid var(--border-light);}
.service-table th, .service-table td {padding:12px 10px;}
.service-progress {margin:14px 0;font-weight:700;color:var(--accent);}
.service-checklist {margin:12px 0 0;padding:0;list-style:none;}
.service-checklist li {padding:14px 0;border-top:1px solid var(--border-light);}
.service-checklist label {display:flex;gap:12px;align-items:flex-start;cursor:pointer;}
.service-checklist input {width:22px;height:22px;flex:0 0 22px;margin-top:3px;accent-color:var(--accent);}
.service-checklist small {display:block;color:var(--text-secondary);font-size:14px;margin-top:5px;}
.service-reference-list {margin:0;}
.service-reference-list div {margin:14px 0;}
.service-preview img {display:block;width:100%;height:auto;margin-top:18px;border:1px solid var(--border-color);background:white;}
.service-preview a {color:var(--accent);}
@media(max-width:1000px) {.service-grid {grid-template-columns:1fr;}.service-info .card {padding:20px;}}
@media(max-width:600px) {.service-info h1 {font-size:25px;}.service-metadata {grid-template-columns:1fr;}.service-info .card {padding:16px;}}

.service-part-note {display:block;font-size:14px;color:var(--text-secondary);margin-top:6px;}

/* SITECH mock catalog: original line drawings, precise callouts, no Cat branding. */
.parts-catalog {max-width:1600px;margin:0 auto;font-size:16px;color:#272727;}
.catalog-heading {display:flex;justify-content:space-between;align-items:center;gap:20px;padding:24px 0;}
.catalog-heading h1 {font-size:32px;margin:5px 0 8px;letter-spacing:-.035em;}
.catalog-heading p {font-size:16px;}
.catalog-stamp {border:2px solid #b78400;padding:8px 14px;font-weight:800;letter-spacing:.09em;font-size:13px;white-space:nowrap;background:#fff9e8;}
.catalog-disclosure {padding:13px 17px;border-left:4px solid #e4af24;background:#fffbef;font-size:15px;line-height:1.55;margin:0 0 22px;}
.catalog-tabs {display:flex;gap:0;border-bottom:2px solid #252525;overflow:auto;}
.catalog-tabs button {padding:14px 22px;border:1px solid #d9d9d4;border-bottom:0;background:#f4f4f1;color:#333;font-size:16px;white-space:nowrap;font-weight:700;}
.catalog-tabs button.selected {background:#252525;color:#ffcc36;box-shadow:inset 0 4px #ffcc36;}
.catalog-workspace {display:grid;grid-template-columns:minmax(0,1.55fr) minmax(330px,1fr);align-items:start;gap:22px;margin:20px 0;}
.catalog-sheet {background:white;border:1px solid #d7d7d1;min-width:0;}
.catalog-sheet-bar {display:flex;justify-content:space-between;gap:20px;padding:13px 17px;background:#f4f4f1;border-bottom:1px solid #ddd;font-size:14px;}
.catalog-sheet-bar a,.catalog-caption a {color:#6c4c00;white-space:nowrap;}
.catalog-drawing {display:block;width:100%;height:auto;}
.catalog-callout {cursor:pointer;}
.catalog-callout:hover circle {fill:#ffca28;}
.catalog-caption {padding:14px 17px;border-top:1px solid #ddd;font-size:13px;color:#666;line-height:1.6;}
.catalog-parts {background:white;border:1px solid #d7d7d1;min-width:0;}
.catalog-list-title {display:flex;justify-content:space-between;align-items:center;gap:12px;padding:19px 19px 6px;}
.catalog-list-title h2 {font-size:20px;}
.catalog-list-title span {font-size:13px;color:#666;}
.catalog-parts>p {padding:0 19px 16px;color:#666;font-size:14px;}
.catalog-parts ol {list-style:none;padding:0;margin:0;}
.catalog-item {display:grid;grid-template-columns:28px minmax(0,1fr) 80px;gap:11px;text-align:left;width:100%;border:0;border-top:1px solid #e4e4df;background:white;padding:16px 14px;color:#333;align-items:start;}
.catalog-item.selected {background:#fff9e7;box-shadow:inset 4px 0 #eab308;}
.catalog-item:hover {background:#fffbed;}
.catalog-number {width:27px;height:27px;display:grid;place-items:center;border:1px solid #777;border-radius:50%;background:white;font-size:14px;font-weight:700;}
.catalog-item.selected .catalog-number {background:#ffca28;border-color:#9a7200;}
.catalog-item b {display:block;font-size:15px;line-height:1.4;}
.catalog-item strong {font-size:16px;display:block;margin-top:4px;overflow-wrap:anywhere;}
.catalog-item small {display:block;color:#757575;font-size:12px;margin-top:4px;}
.catalog-price {font-size:15px;text-align:right;font-weight:700;white-space:nowrap;}
.catalog-price small {font-weight:400;}
.catalog-selection {border-top:2px solid #282828;background:#f7f7f3;padding:20px;}
.catalog-selection h3 {font-size:20px;margin:5px 0;}
.catalog-selection>b {font-size:18px;overflow-wrap:anywhere;}
.catalog-selection p {font-size:14px;line-height:1.6;margin:10px 0;}
.catalog-selection .catalog-fitment {font-size:13px;font-weight:700;color:#7e5b00;}
.catalog-selection .btn {width:100%;font-size:16px;background:#282828;border-color:#282828;color:#ffcf40;padding:12px;}
.catalog-selection .btn:disabled {opacity:.65;}
.catalog-return {display:block;text-align:center;margin-top:14px;color:#414141;font-size:14px;}
.catalog-tabs button:focus-visible,.catalog-item:focus-visible {outline:3px solid #2563eb;outline-offset:-3px;}
@media(max-width:1150px) {.catalog-workspace {grid-template-columns:1fr;}.catalog-heading h1{font-size:27px;}}
@media(max-width:600px) {.catalog-heading{align-items:flex-start;flex-direction:column;}.catalog-tabs button{padding:12px 14px;font-size:14px;}.catalog-sheet-bar{flex-direction:column;gap:5px;}.catalog-item{padding:14px 10px;gap:8px;grid-template-columns:27px minmax(0,1fr) 74px;}}

.serial-search {display:flex;align-items:center;gap:6px;}
.serial-search input {min-width:0;flex:1;}
.serial-search .btn {border:0;border-left:1px solid var(--border-light);border-radius:0 9px 9px 0;white-space:nowrap;font-size:13px;min-height:40px;}
.fresh-order {margin:12px 0 18px;font-size:16px;}
.clear-repair {margin:12px 0;}
.previous-history {margin-top:18px;padding-top:12px;border-top:1px solid var(--border-light);}
.previous-history summary {cursor:pointer;font-weight:700;font-size:15px;}
.concern-notes {margin:14px 0;padding:14px;border:1px solid var(--border-color);border-radius:10px;background:#f8fafc;}
.concern-notes .btn {font-size:16px;min-width:120px;}
.concern-notes .btn[aria-expanded="true"] {background:#dbeafe;border-color:#60a5fa;}
.conversation-panel {padding:16px 0 0;font-size:16px;line-height:1.65;}
.conversation-panel h4 {font-size:17px;margin:10px 0;}
.conversation-panel li {margin:8px 0;}
.audio-clip {padding:12px 0;border-bottom:1px solid var(--border-light);}
.audio-clip audio {display:block;width:100%;margin:8px 0;}
.saved-order {padding:18px 0;border-bottom:1px solid var(--border-color);}
.saved-order>summary {cursor:pointer;font-size:18px;font-weight:700;}
.audio-upload {display:block;padding:12px;margin:12px 0;background:white;border:1px dashed var(--border-color);font-size:15px;}
.audio-upload input {display:block;margin-top:8px;max-width:100%;}
.search:not(:focus-within) .search-results {display:none;}
.share-controls {padding:16px;margin:12px 0;background:#f0f6ff;border:1px solid #c7d8f5;border-radius:10px;}
.share-controls .btn {margin:5px 8px 5px 0;}
.share-controls label {display:block;margin:12px 0;font-size:15px;font-weight:600;}
.share-controls input {display:block;width:100%;margin-top:7px;font-weight:400;}
.technician-view {max-width:1100px;margin:0 auto;padding:32px 20px;font-size:17px;line-height:1.6;}
.technician-view h1 {margin:12px 0;}.technician-view .card {margin:24px 0;padding:24px;}
#online-status {margin-bottom:16px;font-size:15px;line-height:1.6;}#online-status a {margin-left:8px;}

/* Service-writer call-to-field review */
.quality-title{display:flex;align-items:center;justify-content:space-between;gap:20px}.quality-title h1{margin:7px 0;font-size:30px}.quality-filters{display:flex;flex-wrap:wrap;gap:12px;align-items:end;margin:20px 0}.quality-filters label{display:grid;gap:6px;font-size:13px;font-weight:600;min-width:140px}.quality-filters input,.quality-filters select,.quality-notes textarea{border:1px solid #ccd7e5;border-radius:7px;padding:10px;background:#fff;color:#23364d;font:inherit}.quality-cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.quality-kpi{background:white;border:1px solid #dce4ef;border-radius:12px;padding:19px;border-top:3px solid #305ce8;display:grid;gap:9px}.quality-kpi>span{font-size:13px;color:#526479}.quality-kpi strong{font-size:29px;color:#17366b}.quality-kpi small{color:#617086}.quality-section{margin-top:20px}.quality-table{overflow-x:auto}.quality-sub{display:block;color:#6a7a8e;margin-top:5px;font-size:11px}.quality-selected{background:#eef4ff}.quality-evidence{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:18px 0}.quality-evidence article{border:1px solid #dce4ef;border-radius:9px;padding:15px}.quality-evidence h3{font-size:14px;margin:10px 0}.quality-evidence p{font-size:13px;line-height:1.6}.quality-evidence small{color:#60728b}.quality-notes{display:grid;gap:7px;margin:15px 0}.quality-notes textarea{min-height:90px}.quality-report summary{cursor:pointer}.quality-report details p{line-height:1.65}@media(max-width:850px){.quality-cards{grid-template-columns:repeat(2,minmax(0,1fr))}.quality-evidence{grid-template-columns:1fr}.quality-title{align-items:start;flex-direction:column}}@media(max-width:500px){.quality-cards{grid-template-columns:1fr}.quality-filters label{width:100%}}

/* In-app technician phone demo */
.field-workspace{display:grid;grid-template-columns:minmax(340px,440px) minmax(400px,1fr);align-items:start;gap:28px;margin-top:20px}.field-phone{border:9px solid #18283d;border-radius:32px;background:white;overflow:hidden;box-shadow:0 15px 40px #19314b25}.field-phone-header{background:#163761;color:white;display:grid;gap:7px;padding:22px}.field-phone-header>span{font-size:11px;letter-spacing:2px;color:#fbb23a}.field-phone-header b{font-size:21px}.field-phone-header small{color:#dbe8fc}.field-tabs{display:grid;grid-template-columns:repeat(4,1fr);background:#edf2f8}.field-tabs button{border:0;padding:15px 4px;background:transparent;cursor:pointer;font-weight:700;color:#53657c}.field-tabs .selected{color:#2150c8;border-bottom:3px solid #315ee7;background:white}.field-phone-body{height:650px;overflow:auto;padding:18px}.field-phone-body h2{font-size:20px}.field-phone-body h3{font-size:16px}.field-phone-body p{font-size:13px;line-height:1.6}.field-phone label,.field-reference label{display:grid;gap:6px;font-size:13px;font-weight:600;margin:13px 0}.field-phone input:not([type=checkbox]),.field-phone select,.field-reference select{width:100%;min-width:0;padding:10px;border:1px solid #ccd8e5;border-radius:7px;background:white;color:#1d304b;font:inherit}.field-phone .field-check{display:flex;align-items:start;line-height:1.5;font-weight:400}.field-phone .field-check input{margin-top:3px}.field-phone footer{padding:13px 16px;background:#edf2f8;display:grid;gap:6px}.field-phone footer span{font-size:11px;color:#5b6e85}.field-machine{border-radius:9px;background:#eef4fc;padding:16px;display:grid;gap:7px;font-size:13px}.field-line{border:1px solid #d5dfec;padding:14px;border-radius:10px;display:grid;gap:10px;margin-bottom:12px}.field-line small,.field-note small{display:block;color:#66758a}.field-inputs{display:grid;grid-template-columns:1fr 1fr;gap:12px}.field-unused{opacity:.65;background:#f5f5f5}.field-unused>b{text-decoration:line-through}.field-costs{background:#f3f7fc;border:1px solid #dae4f0;border-radius:10px;padding:14px;margin:14px 0}.field-costs>div{display:flex;justify-content:space-between;gap:12px;font-size:13px;padding:7px 0}.field-costs .field-total{border-top:1px solid #c2d2e8;margin-top:8px;padding-top:14px;font-size:17px;color:#16396c}.field-estline{display:flex;justify-content:space-between;gap:10px;padding:12px 0;border-bottom:1px solid #e2e8f0;font-size:13px}.field-estline small{display:block;font-size:11px;color:#63768e;margin-top:5px}.field-note,.field-request{border:1px solid #d5dfec;padding:14px;border-radius:9px;margin:12px 0;display:grid;gap:9px}.field-note audio{max-width:100%;width:100%}.field-request pre{font:12px/1.7 Inter,sans-serif;white-space:pre-wrap;overflow-wrap:anywhere}.field-reference{display:grid;gap:18px}.field-reference .card{padding:20px}.field-reference h2{font-size:20px}.field-drawing{border:1px solid #dce4ed;margin:15px 0}.field-drawing svg{display:block;width:100%;height:auto}.field-drawing [role=button]{cursor:pointer}.field-drawing [role=button]:focus{outline:3px solid #3663eb}.field-hotspots{display:flex;gap:8px;flex-wrap:wrap}.field-phone form{border-top:1px solid #dae3ee;margin-top:22px;padding-top:12px}.field-phone .concern-notes .row{flex-wrap:wrap}.field-demo .banner{line-height:1.5}@media(max-width:1050px){.field-workspace{grid-template-columns:minmax(0,1fr)}.field-phone{max-width:470px;margin:auto;width:100%}}@media(max-width:500px){.field-phone{border-width:5px;border-radius:22px}.field-phone-body{height:650px;padding:12px}.header-actions{flex-wrap:wrap}}

.field-phone textarea{width:100%;min-height:85px;border:1px solid #ccd8e5;border-radius:7px;padding:10px;font:inherit;resize:vertical}

.field-tabs{grid-template-columns:repeat(6,1fr)}.field-tabs button{font-size:11px}.library-page>label{display:grid;gap:6px;max-width:600px;margin:18px 0}.library-page input,.library-page textarea,.library-page select{padding:10px;border:1px solid #cdd9e8;border-radius:7px;font:inherit;max-width:100%}.library-page label{display:grid;gap:7px;margin:12px 0}.library-page textarea{min-height:95px}.library-editor{max-width:850px;margin:20px 0}.library-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-top:20px}.library-case p{font-size:13px;line-height:1.6}.library-case ul,.library-suggestions ul{line-height:1.7;font-size:13px}.library-photos{display:flex;gap:10px;flex-wrap:wrap;margin:12px 0}.library-photo{margin:0;max-width:260px}.library-photo img{width:100%;max-height:200px;object-fit:contain;border:1px solid #cbd8e6;border-radius:7px;background:#f0f4fa}.library-photo figcaption{font-size:11px;color:#66758b;line-height:1.5}.library-suggestions{margin:14px 0;background:#f5f9ff;border-left:4px solid #3263d4}.library-suggestions details{padding:12px;background:white;border:1px solid #dae4ef;border-radius:7px;margin:8px 0}.library-suggestions summary{cursor:pointer;font-weight:600}.library-suggestions p{font-size:13px;line-height:1.6}.field-phone-body #library-entry{border-top:0;margin:0;padding:0}.field-phone-body input[type=file]{font-size:12px}@media(max-width:850px){.library-list{grid-template-columns:1fr}}

.advisor-card{margin:14px 0;border-left:5px solid #4165e7;background:linear-gradient(110deg,#f6f9ff,#fff)}.advisor-card h2{font-size:23px}.advisor-card>p{max-width:1000px;line-height:1.65}.advisor-prompt{background:#eaf1ff;padding:14px;border-radius:9px;font-size:18px;color:#173b77}.advisor-card .row{flex-wrap:wrap}

.advisor-card .demo-start{display:block;min-width:220px;min-height:60px;padding:16px 30px;margin:0 0 18px;font-size:24px;font-weight:800;background:#2355dc;color:#fff;box-shadow:0 4px 12px #2355dc35;border:2px solid #1943b8;border-radius:12px}.advisor-card .demo-start:hover{background:#1943b8}.advisor-card .demo-start:focus-visible{outline:4px solid #f3b928;outline-offset:4px}

.advisor-workspace{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:22px;margin:18px 0;padding:18px;background:#fff;border:2px solid #d3dff5;border-radius:12px}.advisor-diagram{position:relative}.advisor-diagram svg{display:block;width:100%;max-height:310px}.advisor-pointer{position:absolute;left:68%;top:30%;font-size:30px;color:#2355dc;filter:drop-shadow(0 2px 2px #fff);animation:advisor-point 1.4s ease-in-out infinite}.advisor-part{padding:8px 0;border-bottom:1px solid #e3eaf4}.advisor-part span{display:block;color:#526478;font-size:13px}@keyframes advisor-point{50%{transform:translate(-7px,5px)}}@media(prefers-reduced-motion:reduce){.advisor-pointer{animation:none}}@media(max-width:800px){.advisor-workspace{grid-template-columns:1fr}}

.field-issue-list{padding:14px;background:#f1f6ff;border:1px solid #c7d9f5;border-radius:10px;margin:14px 0}.field-issue{display:block;width:100%;text-align:left;padding:12px;margin-top:8px;border:2px solid #d8e2f0;border-radius:8px;background:#fff;color:#17304d;cursor:pointer}.field-issue.selected{border-color:#2355dc;background:#eaf1ff}.field-issue span,.field-issue small{display:block;margin-top:5px;line-height:1.4}

.clickable-ticket{cursor:pointer}.clickable-ticket:hover{background:#eef4ff}.instruction-concern{margin-top:16px}.instruction-concern li{margin:10px 0}.instruction-concern .catalog-drawing{max-height:440px}

.wicked-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;border-top:5px solid #2355dc}.wicked-heading h1{font-size:30px}.wicked-heading p{margin-top:8px;max-width:750px;line-height:1.6}.wicked-heading .row{flex-wrap:wrap}.wicked-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:18px 0}.wicked-kpis article{background:#fff;padding:18px;border:1px solid #dce4f0;border-radius:12px}.wicked-kpis span,.wicked-kpis small{display:block;color:#526478}.wicked-kpis strong{display:block;font-size:29px;margin:8px 0}.wicked-workspace{display:grid;grid-template-columns:minmax(280px,.8fr) minmax(0,1.6fr);gap:18px}.wicked-case{display:block;width:100%;text-align:left;background:#fff;border:2px solid #e0e7f1;border-radius:9px;padding:14px;margin:12px 0;cursor:pointer;color:#17304d}.wicked-case.selected{border-color:#2355dc;background:#f0f5ff}.wicked-case b,.wicked-case>span:last-child{display:block;margin-top:8px}.wicked-case>span:last-child{font-size:13px;color:#526478}.wicked-detail h2{font-size:25px;margin:10px 0}.wicked-detail>p{line-height:1.7;margin:10px 0 18px}.wicked-detail>h3{margin-top:20px}.wicked-trail{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:22px 0}.wicked-trail article{padding:16px;background:#f4f7fc;border:1px solid #d4dfee;border-radius:10px}.wicked-trail p{line-height:1.6;margin-top:8px}.wicked-step{display:inline-flex;align-items:center;justify-content:center;background:#2355dc;color:white;width:27px;height:27px;border-radius:50%;margin-bottom:8px}.wicked-talk-track{padding:16px;background:#fff8df;border-radius:9px}.wicked-context{margin-top:18px}.wicked-context p{line-height:1.65;margin:10px 0}.wicked-context details{border-top:1px solid #e1e8f1;padding:13px 0}.wicked-context .row{gap:22px;flex-wrap:wrap}@media(max-width:900px){.wicked-heading{display:block}.wicked-heading .row{margin-top:18px}.wicked-workspace{grid-template-columns:1fr}.wicked-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:500px){.wicked-trail{grid-template-columns:1fr}.wicked-heading h1{font-size:25px}}

.wicked-invoice-queue{margin-bottom:20px}.wicked-invoice-queue>p{margin:10px 0;line-height:1.6}.wicked-table-scroll{overflow-x:auto}.wicked-invoice-queue td small{display:block;margin-top:5px;color:#526478}.wicked-detail-tabs{margin:16px 0}.wicked-document{border:1px solid #cdd8e6;border-radius:10px;padding:18px;background:#fff}.wicked-document-bar{display:flex;justify-content:space-between;background:#eaf1ff;padding:12px;gap:10px;margin:-18px -18px 16px}.wicked-document dl{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin:16px 0}.wicked-document dt{color:#526478;font-size:13px}.wicked-document dd{margin:4px 0;font-weight:700}.wicked-document p{line-height:1.65;margin:14px 0}.wicked-follow-up{margin:16px 0;flex-wrap:wrap}.wicked-audit{border-left:4px solid #2355dc;padding:15px 22px;background:#f5f8fd;border-radius:6px}.wicked-audit li{margin:18px 0}.wicked-audit p{margin-top:8px;line-height:1.65}@media(max-width:550px){.wicked-document dl{grid-template-columns:1fr}}

/* Electronic inspection: keep the mobile checklist readable inside the field view. */
.field-tabs{grid-template-columns:repeat(4,minmax(0,1fr))}.field-tabs button{font-size:12px;min-height:44px}
.inspection-launch{width:100%;margin:12px 0;min-height:48px}.inspection-progress{display:grid;gap:9px;padding:14px;border-radius:9px;background:#edf4ff;margin:14px 0}.inspection-progress progress{width:100%;accent-color:#2355dc}.inspection-check{padding:14px;margin:16px 0;border:1px solid #d6e0ef;border-left:6px solid #94a3b8;border-radius:9px;background:white}.inspection-check.observed{border-left-color:#22905a}.inspection-check.attention{border-left-color:#e3a51b}.inspection-check.unsafe{border-left-color:#ce3344}.inspection-check.na{border-left-color:#73849b}.inspection-check label,.inspection-sign label{display:grid;gap:7px;margin-top:12px;font-size:14px}.inspection-check textarea{min-height:90px}.inspection-photos{display:flex;gap:10px;flex-wrap:wrap;margin-top:12px}.inspection-photos figure{margin:0;max-width:160px}.inspection-photos img{width:100%;max-height:130px;object-fit:contain;border-radius:7px}.inspection-photos figcaption{font-size:12px;line-height:1.5}.inspection-sign{padding:16px;background:#eef4ff;border-radius:9px}.inspection-sign button{margin:10px 0;white-space:normal}.inspection-report{line-height:1.6}.inspection-report>details{margin:16px 0;padding:14px;border:1px solid #d4dfec;border-radius:9px}.inspection-report-item{padding:14px 0;border-bottom:1px solid #e1e8f0}.inspection-report-item img{max-width:100%;max-height:300px;object-fit:contain}.inspection-report-item figure{margin:14px 0}.inspection-condition{display:inline-block;padding:4px 10px;border-radius:7px;background:#e8edf3;color:#31465d}.inspection-condition.observed{background:#d9f3e6;color:#17683e}.inspection-condition.attention{background:#fff1cb;color:#855500}.inspection-condition.unsafe{background:#ffe0e5;color:#9c2030}.inspection-report summary{font-weight:700;cursor:pointer}.electronic-inspection input,.electronic-inspection select,.electronic-inspection textarea{max-width:100%;box-sizing:border-box}.electronic-inspection .row{flex-wrap:wrap}.electronic-inspection .btn{white-space:normal}.field-reference{min-width:0}

.library-photo video,.inspection-photos video{width:100%;max-height:220px;border-radius:8px;background:#12263f}.inspection-report-item video{display:block;max-width:100%;max-height:360px;background:#12263f}.repair-evidence-parts{margin:16px 0;padding:12px;border:1px solid #d5e0ee;border-radius:9px;background:#f7faff;overflow-x:auto}.repair-evidence-parts th,.repair-evidence-parts td{font-size:12px;padding:9px 6px}.repair-evidence-parts td{overflow-wrap:anywhere}.library-part-edit{padding:12px;border-bottom:1px solid #d7e0ec}.inspection-job-parts>article{padding:14px 0;border-top:1px solid #d7e0ec}.field-phone-body .library-photo{max-width:100%}.library-editor .btn{white-space:normal}

/* Parts selection belongs to the technician phone, including larger readable callouts. */
.field-tabs{grid-template-columns:repeat(4,1fr)}.field-diagram-launch{width:100%;margin:12px 0}.field-diagram-panel .field-drawing{overflow:auto;max-width:100%;background:#fff;border-radius:8px}.field-diagram-panel .field-drawing svg{min-width:100%}.field-diagram-panel:has(.field-diagram-enlarge:checked) .field-drawing svg{min-width:780px}.field-diagram-panel>.btn{width:100%;margin:6px 0;white-space:normal}.field-diagram-panel .field-hotspots .btn{white-space:normal}.field-diagram-panel .field-drawing:focus{outline:2px solid #315ee7}.field-diagram-panel .field-check{margin:12px 0}.field-reference .card{overflow-wrap:anywhere}